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FAQs

Are there free consultations?

Yes! Please contact us to set up your free phone call or virtual meeting so we can see if we would be a good match for each other.

Do you provide in-person services? Telehealth?

We want your services to feel safe, accessible, and convenient for you. We offer both in-person sessions, as well as phone and video sessions.

Our main office space in Fort Collins (exterior and interior) is mobility aid accessible but our office building does not have accessible or gender neutral bathrooms. The building also has limited accessible parking spots. Several of our therapists are COVID-conscious and mask during sessions. Face masks are provided at our office and HEPA filter air purifiers are in each of our office spaces.

Our satellite office in Lakewood is not accessible, as it is located up a flight of stairs. It also does not have gender neutral bathrooms. Please reach out if you have other questions about accessibility for in person sessions and we are happy to provide more information about any specific concerns you might have!

Do you take insurance?

All of our providers except interns can accept Aetna, Anthem Blue Cross/Blue Shield, Cigna, Medicaid (Child Health Plan+, Colorado Access, Colorado Community Health Alliance, Health Colorado Inc., Northeast Health Partners, and Rocky Mountain Health Plans), and United. Interns can accept all of the above except Anthem Blue Cross/Blue Shield and United. Licensed providers can also accept Kaiser Permanente and Medicare. Additionally, Dr. M accepts Poudre Valley School District Health Plans and New Belgium Blue Cross Plans.

It is up to you if you want to use your insurance or waive your benefits. Some benefits of not using your insurance are: you do not have to have a diagnosis of a mental illness to see a therapist, you do not have a restriction on the number of sessions you can have, and you get to determine your treatment plan without an insurance company telling you what to work on in therapy.

What does an average session cost?

We strive to provide low cost services for those who do not have insurance coverage. You choose how much you are able to pay from from $75-$150 per session. 

What if I can’t afford your fees?

Please contact us so we can work out a way for you to afford services. Your ability to pay for mental health treatment should never get in the way of you receiving quality services. Every clinician reserves at least one spot for pro bono (free) sessions as well as pay what you can sessions. The Rainbow Circles takes donations from private donors to help sponsor therapy as well. If you would like to help support The Rainbow Circles, click here to get involved

Do you provide affirmative care? Will affirmative care harm my child?

All of our care at TRC is affirmative. That means we will always see our clients for who they are, and affirm that through language and by creating a safe space for them to explore. As mentioned on our “Counseling Services” page, there is a lot of fear around the potential for therapy or support to turn someone gay or turn someone trans. This is false and harmful. Research shows that affirmative care can prevent young people in our lives from experiencing harm, and it shows them that you love them, and support them. 

Do you provide support for parents?

We hope that you will see this as a collaborative experience. Bringing someone else into your child’s life takes strength, and we want you to know that we see that and understand that it’s a challenge. We hope that we can provide you with direct support in your parenting, and that soon we can offer groups for parents going through similar challenges with their children.

Do you currently have groups running?

TRC has several ongoing groups! Please contact us or sign up for our newsletter for more information on openings or upcoming offerings.

Please feel free to click here to contact us if you have any other questions.